My name is Karleen Boodhai and I was born in Rhagoonan Road, Chaguanas. I was the co-founder of KB’s Rentals, AUM’s Puja Store and Parsan’s Decorations For All Occasions and I grew up in two places Cunupia and Rhagoonan Road, Chaguanas. I spent most of my teenage life in Rhagoonan Road, Chaguanas. I grew up on a family farm where we had cows where we supplied products to Nestle’s and we had lots of other animals like, goats, sheep and horses. There was a river that was flowing through the land where I had the best teenage years. I met my husband Sanjay Parsan in my late teen years and we enjoyed our marriage together since. My husband was there for me, always guiding and teaching me new skills and managing all the businesses with him.

Personal Interests

Yoga/Meditation, Astrology, Music, Art, Religion, Cooking, Interior Design.

Skills

Payroll Clerk, Committed Office Expert Manager, daily balancing of cash book, all office administrative
duties, Customer Service Professional, Insurance Administrative Skills, Sales/Marketing oriented, Staff
Management, Record Management, Field work oriented, Interior Decorator, Management Professional
for all types of function and events, Detail oriented expert at completing projects to meet deadlines.

Accomplishments

RESEARCH

• Investigate and analyze client complaints to identify and resolve issues.
• Investigate proper information for billing for insurance coverage

MULTITASKING

• Demonstrated proficiencies in problem solving skills, e-mail, dealing with multiple departments
within a high-volume environment.

ADMINISTRATIVE

• Answered multiple phone lines, transferred calls to corresponding department. Filed records
etc.
• Perform administrative task such as book keeping, scanning documents, business writing etc.

CUSTOMER SERVICE

• Handled customer effectively by identifying needs, quickly gaining trust, approaching complex
situation and resolving problems to maximize efficiency.

DATA PREPARATION

• Prepared packets for insurance reviews of procedures, fees service justifications
TRAINING
• Successfully trained staff in all office system, policies and procedure while focusing on
minimizing errors and generating superior results.

PAYROLL ASSISTANCE

• Assisted with payroll preparation and entered data into cumulative payroll documents.

SCHEDULING

• Managed daily schedule and sales leads for all Sales Representative
• Assist client with application for Medical, Life and Annuity insurance and initial claim for
payment
• Assisted new employees by scheduling training, answering questions and processing paper work

REPORTING

• Establish client payment plan program to monitor payment compliance and progress, reducing
uncontrolled payments

CALENDARING

• Planned all meetings and travel for Employer
• Employee Management
• Laise with HR department to establish employees benefits, training, payroll and termination
procedures

DATA ORGANIZATION

• Improved office organization by compiling weekly, monthly and quarterly sales reports.
• Oversee the implementation and disbursement of petty cash, ordering of stationary and other
office supplies.

INTERIOR DECORATOR

• Co-ordinate and manage all types of function and events to meet deadlines.

MARKETING

• Laising with wholesalers and customers to meet produce demand while selling a tangible and
intangible product.

Education

A DIPLOMA-JUNIOR ACCOUNTANT

AWARDING BODY-LONDON INTERNATIONAL COLLEGE

PROGRAMME COURSES INCLUDES:

(1) Practical Accounting
(2) Practical Bookkeeping
(3) Computerised Accounting Using Peachtree/Sage 50
(4) Vat, NIS, Income Tax, Health Surcharge etc

ASSOCIATE OF FELLOW LIFE MANAGEMENT INSTITUTE (LOMA) CERTIFICATE

• FLMI VOLUME 280 Principle of insurance Life, Health, Annuities PASS
• FLMI VOLUME 290 Life & Health Insurance Operations PASS
• FLMI VOLUME 310 Legal Aspects of Life & Health Insurance PASS
• FLMI VOLUME 320 Marketing of Life & Health Insurance PASS
• FLMI VOLUME 330 Management Principles & Practices PASS
• FLMI VOLUME 340 Management for Solvency & Profitability

• Life & Health Insurance Companies PASS
• ACS Associate Customer Service PASS

BRITISH SCHOOL OF COMPUTER & COMMERCE

• Microsoft Office Word Processor
• Microsoft Excel
• Computer Literacy

CHAGUANAS JUNIOR/ SENIOR COMPREHENSIVE

• Mathematic
• English Language/Literture
• Principle of Business
• Principle of Accounts/Bookeeping
• Business Administration/Office Procedure
• Typewriting-Preparation of various documents eg. Business Letters,
Will, Memoradum, Minutes of meeting, etc.
• Art and Craft
• Music
• Agricultural Science, Biology, Chemistry
• Home Economics
• Social Studies, Computer Science

Workplace Experience

R. RAMDASS & CO. LTD

Audit & Taxation
Gaston Street, Chaguanas
Description: VAT & TAXATION CLERK

L.A. FASHIONS

Southern Main Road Cunupia, Opposite Point Pleasant Park
Description: Retail Manager

AUM Puja Store and K.B`s Rentals

8 Southern Main Road Cunupia
Description: OWNER/MANAGER

PARSAN`S DECORATION FOR ALL OCCATIONS AND RENTAL CO. LTD.

128A Waterloo Road, Carapichaima.
Description: Administrative/Office Manager/Interior Decorator

MEGA INSURANCE CO. LTD

Elenore Street, Chaguanas.
Description: Secretary/Office/Branch Administrator/Assistant Manager

ALGICO-AMERICAN LIFE AND GENERAL INSURANCE CO. LTD.

Yard Street, Chaguanas
Description: Marketing Representative

Skills Highlights

Insurance eligibility
Microsoft office proficiency
Self Starter
Meticulous attention to details
Mail Management
Dedicated team player
Strong interpersonal skills
Understands grammar
Business writing
Proofreading
Strong problem solver
Schedule Management
Results oriented
Self directed